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When purchasing from the TransQuip, our aim is to make buying online as convenient as possible, which means offering a wide range of delivery (sometimes called carriage) options for you to choose from.

Delivery charges vary depending on:

• the delivery address of your goods (your region)

Your total charge for delivery, along with all the different delivery options we’re able to offer for any particular order, will always be clearly displayed at the checkout, however the information below gives a general overview of our delivery charging structure.

Tip: Please use a specific persons name if you are using postage as small packages can be lost in larger company’s mailrooms.

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We hope that you’re pleased with your purchase from TransQuip, however we do understand that occasionally, you may need to return goods to us. We’ve set out below the main reasons why goods tend to be returned, so please read all of the categories and follow the returns process which you feel applies to you…

Please note that our Returns Policy for Consumers does not affect your statutory rights. You can get more information about your statutory rights from the Citizens Advice Bureau (www.citizensadvice.org.uk) or Consumer Direct (www.direct.gov.uk). We reserve the right to inspect the goods and verify any fault(s) and/or any damage.

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